Our stories

Peace of mind

Moving into a care home made easy

Our care team are here to make sure that making the move is as easy as possible for you and your loved one. If you still need reassurance, here are some stories from our residents, their families and our care team.

Huge thank you to Anne for responding to Pam Lovelass article in the Newton News regarding writing to our residents. So much time and effort must of gone into making these stunning hand made cards and each filled with a beautiful message.

Christmas Cards to our Residents
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Here at Heeley Bank we believe that if we can't take our residents to the Christmas pantomime, we will bring the pantomime to them. Performed and written by our wonderful staff. We brought to life the story of Cinderella.

Panto comes to Heeley Bank
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We know there is nothing more important than family, and in these strange times we want to do what ever we can to bring families together. Which is why we have built our family pod room, keeping families and residents safe, while also bringing everyone together.

Visiting Booth at Heeley Bank
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J and I had a pod visit yesterday to see B on her birthday. We can't express enough our thanks and gratitude that all the staff put in to celebrate B's birthday. With everyone singing happy birthday and the candle on the cake, B's face lit up and we saw the biggest smile ever.

Message From A Family Member
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We weren't about to let the snow go to waste so we wrapped up warm and headed outside. A snowball fight ensued with plenty of laughter and shots on target! We were especially proud of our snowman, using the hand painted pebbles from our snake pebble for his eyes and buttons. 

Snow Day
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What an absolute delight for all residents and staff. Waking up to a blanket of snow all over was amazing. Residents enjoyed watching the snow fall with one lady saying that it made her feel like a child again. How magical. 

Snow Fall
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The residents at White Rose Lodge decided to send families a homemade calendar for 2021.

Handmade 2021 Calendars
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We, the family, really appreciated the card, tree decoration and Mums photo which I took a picture of and sent to all kin, Spain and USA. A photo to show the decoration has been put into service. 

Many thanks and a Happy New Year.

Message from a family member. 

Family Memeber's Message
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Although Christmas was a little different this year, it didn't stop us celebrating and having fun! We kicked Christmas off with a big party. We had a buffet, virtual entertainment from the wonderful Deborah McCormik, games, films and even an appearance from the Grinch!

Christmas At Bowerfield Court
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Santa came to our home, lots and lots of big happy smiles. 

Merry Christmas to all. 

Visit From Santa
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We had a surprise from our local school sending us Christmas card's that the pupils had made, a lovely thought and went down very well with our residents giving us lots of smiles. 

Christmas Cards
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We had a Christmas art and craft day mainly repairing the nose on our snowman and the antlers on the reindeer and general Christmas arts and craft. A very enjoyable day for the class.

Art Repair
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Jed, one of our long standing residents, enjoyed his Guinness with his Christmas Lunch.  

Merry Christmas. 

Christmas Drinks
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Bowerfield Court are delighted with our first Christmas Day indoor visit. This was followed by many more. Dale's sister and niece have not physically seen him since March, as you can imagine it was very emotional. Fabulous day and visit. 

Indoor Visit
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The spirit of Christmas at Bowerfield Court - Peter enjoyed food for the first time in a year on Christmas Day! This was all cleared with the SALT team, Kirsty the home manager sat with him while he enjoyed it. He was so happy!

The Spirit Of Christmas
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A great festive atmosphere was enjoyed by residents and staff with a wonderful Christmas Dinner prepared and served by the chef. It was great to see residents enjoying their presents too. The arrival of a special companion pet was a particular talking point for everyone.

Christmas Celebrations At The Wetbourne
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We are a firm believer that charity begins at home and here at Field View this year we have been collecting for the Salvation Army Christmas appeal.  We were delighted that so many of the staff were able to donate and that we could support such a good cause.

Charity begins in our Home
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Residents received Christmas gifts early in December from Stacey Jenson from Gift Stop and chocolates courtesy of Monk Hesleden Parish Council.  One of our staff dressed up as Santa to take the gifts around to the residents just before Christmas.

Christmas comes early to Field View
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Big thank you to head office for the lovely gifts for all the staff at Earsdon Grange.  We shared these with the residents and enjoyed a lovely afternoon treat with a cup of tea and some home cooked cakes from the kitchen.

Thank You Hampers
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The residents enjoyed a beach party at the home in December.  We built plenty of sand castles whilst wearing sunglasses to keep the sun out of their eyes. We also had a visit from Marcello ice cream and the residents enjoyed going out to pick up their ice creams.

Marcello Ice Cream Van comes to Earsdon Grange
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We had a very kind donation from our local Sainsburys who brought lots of cake, chocolates and mince pies for residents and staff to enjoy. Thank you so much for thinking of us and all of the wonderful gifts which we enjoyed over a cuppa at the home.

Sainsburys brings gifts to Earsdon Grange
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Christmas this year is a little different for everyone but our fabulously creative, activities coordinator Ellen wanted to make sure the residents still had a Christmas tree they could see and designed one inside our Court yards so that we could all still see and feel the magic of Christmas.

Christmas at Belmont House
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We are delighted with our visitors pod at Belmont House and how wonderful it is for our relatives and residents to enjoy a chat and cuppa together.

Visiting Pod at Belmont
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We have had a blast on 8th December for Elf yourself for Alzheimer's day raising money for an amazing charity which is close to the hearts of all of the staff at Barnes Court.

Elf Yourself for Alzheimers
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We really enjoyed a chilly afternoon wrapped up warm or just from our window listening to the lovely children and teachers sing for us from Barnes Junior School across the road from us,  It got us all in the Christmas spirit and the residents were overjoyed that the c

Barnes Junior School entertains Barnes Court Care Home
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Merry Christmas from Astor Court and Lodge

Christmas Cheer from Astor Court and Lodge
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One of our sister homes' had a wonderful idea of creating resident Christmas pictures to be sent with cards from the residents using a festive backdrop.  It was such a wonderful idea and the residents loved getting into the Christmas spirit.  We took pictures of the residents

Christmas Greetings
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It's always sad when we lose a resident at the home but we received these beautiful flowers from a friend of the lady who passed away in December which really brightened our day.  The staff were thrilled to read the lovely card which was attached to the flowers thanking us f

Thank you Flowers
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Normally we would have visits from our local schools over Christmas so we were so delighted to receive this handmade wreath made by the children of William Bellamy School in Dagenham.

Thank you to all the children and staff of William Bellamy School
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Our Christmas luncheon club came around so quickly. The menu this year was:

Duck and orange pate

prawn cocktail

Christmas Lunch Club
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Wyndham Hall are having a Christmas Party with a difference this year, after the very different year we have had, so MAD HATTERS TEA PARTY it is.

 

Mad Hatters Tea Party
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Our recent road trip took us to Bath and being so close to Box and our trip brought back wonderful memories for our residents as many of them living in or around the area.

Road Trip to Bath
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We were very excited when these Chocolate Hampers were delivered to Kings Court.  They had been kindly donated by Nationwide Building Society.

Chocolate hampers from Nationwide Building Society
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In these unusual times we took the decision to make our own Covid friendly Christmas Trees and we all love the result.

 

Covid safe Christmas Trees
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Brunel's Christmas Winter Market took place

There was a large selection of food for all to sample and of course traditional mulled wine and hot chocolate.

Brunel's Christmas Winter Market
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We are very fortunate to have such a wonderful community network around us.

Community Christmas
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Stourport High School & VIth form college students Jasmine and Hannah, winners of The Wharf Christmas card competition.  PC Pat Roberts kindly donated the prizes and we received beautiful Christmas gift boxes full of presents for residents with very little or no family.

Stourport High School & VIth Form College kindness at it's best!.
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The Got 2 Sing Choir gathered, socially distanced and safely to sing for our residents.  It was a joyful moment for all as the singing filled the air.  Residents watched from outside or from their windows and remarked it was simply beautiful.

The Got 2 Sing Choir
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Staff, residents and families gave generously to our appeal for donations for the Salvation Army to help families less fortunate at Christmas.

food bank troutbeck
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Carols By Glowstick with Christmas treats was a big success at The Westbourne.

carols westbourne
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Residents at White Rose Lodge have been participating in a daily festive advent quiz this year for the chance of winning chocolates.  

Festive Advent Quiz
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White Rose Lodge have been busy this December, residents made shoe boxes for the Samaritans shoe box appeal to send gifts to children around the world. 

Shoe Box Appeal
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Food delivery from Cavendish Court to the food bank at Hazel Grove Baptist Church. We collected lots of Christmas treats to help out those less fortunate. 

Food Bank Donations
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Some positivity for this strange Monday morning

Age UK Donations
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Having a safe place to connect with friends and family is so important for those living in our homes, and this visiting pod does exactly that!

Abingdon Mayor opens Visitor Pod at Abingdon Court Care Home
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This year the local community of Bridlington are coming together creatively for their first Christmas Tree Trail in the theme of ‘Reduce-Reuse-Recycle’. The idea is for people in the local community to use their creativity to produce a Christmas tree using recycled materials.

Bridlington Christmas Tree Trail
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Donna McDermott, Care Practitioner at Bowerfield Court, is donating her hair for wigs to be made for people with cancer.

Donna's Charity Cut
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Staff and residents have been getting festive with their Christmas crafts. Along with a Christmas wreath for the front door, they have made a Christmas brush family and painted festive pebbles for their pebble snake which is on display at the front of their home.

Christmas Crafts
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Staff and residents had such a fun time dressing up as elves for Elf Day -  helping to raise money for the Alzheimer's Society. There were definitely a few naughty elves about! 

Elf Day
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We made hand made angels to decorate our Christmas tree this year at Troutbeck Care Home. We will be sending our angels out to families for Christmas. 

Angel Decorating
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