Residential Care

What is Residential Care?

Residential care is for people who generally have low care needs and don’t require regular medical treatment, but do require support and assistance with day-to-day living. At Maria Mallaband Care Group, our residential care homes provide this assistance in over 80 locations across the UK – offering safe environments that encourage independence and promote positive wellbeing through our More…Lifestyle activities programme and nutritious home-cooked food.

Our care homes are filled with people who are passionate about care, and who we trust to put the happiness and wellbeing of residents at the heart of everything they do. On hand to provide personal care assistance 24 hours a day, they offer support, encouragement and companionship in homely environments.

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"This is the second time my mum has been into this care home for respite. All the staff that work her have been extremely kind and caring to my mum and all the family. This has made my mum much calmer, whenever we go in the atmosphere is always nice. Thank you."

Daughter of Resident

May 2022

"The staff have treated my mother with dignity and compassion from day one. They are very caring and nothing is too much trouble. My mother is so happy now and has blossomed under their care."

Daughter of Resident

May 2022

"This is an excellent care home where all the staff have time for me as a visitor and my wife for the care she receives. So it shows them how teamwork is achieved, by staff meetings and an expectation of what is expected from the staff. Well done."

Daughter of Resident

May 2022

How does residential care work?

The majority of our care homes offer more than residential care and are able to provide for nursing and dementia care needs as well as short-term needs in the form of respite care. Due to the nature of residential care, people may choose to live in a residential setting on a long-term basis, especially when they know they’ll be looked after and don’t need to worry about the daily tasks or chores that come with living on their own.

Although care needs are generally low, our teams work with the individual and their family to get to know them, their needs and preferences to fully understand and develop a personal care plan that is regularly updated and reviewed.

Moving in Process

When looking for the right home we ensure that every individual and their loved ones are fully supported in their decision-making and our admissions process is in place for them to feel welcomed and safe in their new home.

Before admission, we recommend that individuals and their families visit any care homes of interest, for an opportunity to look around the home, meet the wider team and ask any questions they might have. A meeting will be arranged to talk through care requirements and funding, and to demonstrate what the home can offer in terms of its facilities, activities programme, and its approach to cuisine. This helps both families and our teams to understand any requirements the person might be looking for in a home.

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Care plan and personalisation

Every individual in an MMCG care home is treated as such - with compassion and respect for their individuality. Therefore, a care plan is created for each person, taking into account their care needs, personal preferences and specific requirements.

As part of our ‘More’ lifestyle programme, we get to know the people we care for and personalise the support we deliver to their individual needs and wants. We learn more about a person’s family and life history in order to offer top-level personalised care.

Care plans are continually reviewed to ensure they’re catering to an individual’s changing needs, and to make certain that our residents continue to feel supported and comfortable in their homes. We encourage family members to be involved in all stages of their loved one’s care planning, to ensure that we’re getting a holistic understanding of the person we’re caring for.

Personalised approach
Care plans per person
Regular reviews
Family involvement encouraged
Lifestyle activities informed by More... about me booklets

Comprehensive care assistance

Residential care is designed to cater to the diverse needs of residents, taking into account their varying care needs, capabilities and interests. For example, some individuals may only need minor assistance with tasks such as dressing and grooming, whereas others might need help with using the bathroom, and taking medication.

We provide a safe and supportive living environment for individuals who require assistance with daily activities, medical supervision and emotional support. Individual care plans as mentioned above, help our staff to provide properly personalised care.

Our team is on hand 24-hours a day, to support our resident’s around the clock so that they have the freedom to do as they choose, and peace of mind knowing that all the little things are being taken care of.

Social engagement and recreational activities

An important part of residential care is the lifestyle opportunities offered to those living with us, with recreational activities and regular social interactions playing a key part. Our homes aim to provide a vibrant community where residents can form friendships and engage in meaningful relationships with other residents and our caring team – combating feelings of loneliness and isolation, while also providing emotional support that in turn helps to boost self-esteem.

The teams provide stimulation from their 'More… lifestyle programme' which includes group outings to local attractions and historical points of interest, games in the home and entertainment.

Many of our homes have hair salons, cafes and beautiful gardens which can be enjoyed independently, in the company of others or as a space for quiet time and reflection.

Social engagement and recreational activities

Person-centred approach

A person-centred approach is important in residential care homes, in order to meet an individual’s needs, embrace their values and respect and honour their preferences.

Whether it’s a specialised diet, or making accommodations for someone’s cultural beliefs, every MMCG home caters, and respects the needs and wishes of those people living with us.

Getting to know our residents, we build a personalised lifestyle plan together with them and their families to ensure that whatever makes them smile is included in their daily life.

The lifestyle team will become familiar with their likes and dislikes, along with the activities they’re interested in giving a go, to support them in enjoying everyday life and in order to deliver the care and compassion they deserve.

Support for Families

We know that moving a loved one into residential care can be a stressful and concerning time. At MMCG, we make sure to keep families involved in the entire process - from moving in and care planning, to regular visits and outings wherever possible.

Our team maintains regular and open lines of communication, ensuring a collaborative approach to care, between residential care staff and families. This not only helps families to feel involved in every decision that’s made about their loved one, offering transparency and compassion, but helps us to deliver the best possible care.

Families are encouraged to visit loved ones whenever they can, with an open invitation to take part in activities and outings.

Our care is centred around our residents’ wellbeing. We want to ensure a comfortable environment and promote a healthy and enjoyable lifestyle.

FAQs

How will a move to residential care affect our benefits?

You may still be able to claim some benefits during your stay in a care home if you pay for all of your care yourself. Some benefits stop being paid once you or your partner has been living in a care home for a set period of time. Others are reduced if they include amounts for your partner or a child. It’s a complicated subject, and it’s always best to speak to a financial advisor first.

What is the difference between a residential care home and a nursing home?

Residential care homes offer a safe environment for those who do not require high levels of care. Individuals receive support with personal care, and a comfortable home with regular activities and opportunities for socialising.

Nursing homes are for those who require higher levels of care, whilst also offering comfortable environments and social activities. The main difference is that nursing homes have a round-the-clock, qualified nurse(s) on site who are supported by care assistants to offer the higher level of care required.

Many of MMCG's homes offer both nursing and residential care, as well as dementia care.

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