Here to Help You at Willow Bank - Care Home in Leeds
A lot of hard work, passion, and personality goes into making our home the happy and welcoming place it is. These are the dedicated, compassionate individuals that make up our staff team:
If you have any queries or questions then please get in touch. We’re here anytime you need us.
Nursing Team
Our team of qualified nurses are on hand to deliver clinical care and support 24/7.
Our nurses are supported by Clinical Practitioners in our team. These are talented and passionate carers who have received specialised training to upskill their clinical knowledge and experience.
Care Team
Our care team are on hand to provide 24-hour personal care assistance for people who need support, encouragement, companionship and security while promoting independence in a safe, comfortable and homely environment.
Our team are on hand to support our guests around the clock so that they have the freedom to do as they choose and peace of mind knowing that all the little things are being taken care of.
Chef & Catering Team
So much of our health and well-being relies on the food we eat. Our skilled chef and catering team put their heart and soul into the food they make and serve to make sure residents have a pleasurable dining experience, filled with plenty of choice and variety.
Lifestyle Team
We want everyday life to feel rewarding and fulfilling for each and every person we look after. We get to know our residents, who they are as individuals and the interests that they have. Our Lifestyle teams plan and lead delivery of a wide range of one-to-one and social group activities, tailored to the likes and preferences of each resident. From continuing or rekindling personal hobbies, to finding new ones to enjoy. From enjoying in-house entertainment to taking trips out. We want our residents to be happy and engaged, no matter what their healthcare needs may be now or in the future.
Hospitality Team
Our Hospitality team works alongside our Care and Catering teams to deliver a friendly and generous reception to residents and their guests. While our care team focuses on supporting the healthcare needs of our residents, our hospitality staff take care of anything else needed for comfortable and happy everyday living.
Housekeeping & Domestic Team
Staff in this department are responsible for the cleanliness and tidiness of our home. They play an important role in making sure our home is a pleasant and happy place to live and spend time.
Maintenance Team
Our maintenance team are on hand to help out with any maintenance, decoration, and repair work throughout the home. They help to keep our home and grounds safe for everyone living and working here.
Regional Support Team
It’s very important to us at Maria Mallaband that our Home Managers and their team feel properly supported.
Our regional support teams are made up of a Quality Assurance Inspector, Human Resources Manager, Marketing Coordinator, and a Regional Director to oversee the smooth running of the homes within that region.
The team are in place to provide advice, help, and guidance to our homes, and ensure that company policies and procedures are being followed.
