Birch Heath Lodge Care Home is all about the 'care' in the care home. All the staff are friendly, caring and go out of their way to help. I know I've left my uncle in an exceptional place and feel confident that all his needs with all aspects of care will be met.

Niece of Resident

July 2023

"The care my cousin got in Birch Heath Lodge in the final weeks of her life was excellent. The receptionist was always very helpful. The assistant manager kept us updated on her condition. It never seemed any trouble for them to go out of their way to talk to us. One of the nurses was very kind to her as she wasn't one of the easiest people to deal with."

Family of resident

March 2023

"A huge and heartfelt thank you to all the management and staff that looked after my mother, who resided at Birch Health Lodge from 2020 to her passing in January 2023. Without the superb care and love given, I doubt my mother would have lived to the grand old age of 89. I know she was very popular with both staff and residents, who will miss her greatly as well as myself. Thank you once again, and take care! God Bless you all!"

Family of resident

February 2023

Thank you so much for all of the care and attention you gave to my dad in the time he lived with you.  It's such a worrying time placing a loved one into care not knowing whether they will be care for and ultimately happy.  We are so glad we chose Birch Heath.

Son of a Resident

January 2023

I'd like to thank each and everyone of you for the love and care you gave to our mother and grandmother over the years she has been in your care.  I have loved visiting her on a weekly basis.  I will continue to recommend you to family and friends.

Family of a Resident

January 2023

"My 93 year old father was moved to the home for respite care after a fall at home hospitalised him for about six weeks, 
He was very frail and confused on arriving at Birch Heath Lodge, but the friendly, caring and professional staff saw to all his needs and their service saved my sister and myself from stress and worry."  

Son of a Resident

September 2022

"Birch Heath Lodge was everything I had hoped to find in a nursing home for my Mum. I wasn’t interested in an ‘all singing/all dancing, mod cons’ home; what I was wanting was to know my Mum was safe, that she was cared for, that she was respected and that she felt happy and that she felt she mattered.  From day 1 this is exactly how it was. Every single member of staff was cheerful, was welcoming, chatted to Mum and shared humour bringing a smile to her face. My Mum was blind and deaf but she felt included at all times and shared with me the giggles she had enjoyed with the staff. The home is spotlessly clean, no smells. It is bright and Mum’s sheets and clothing always immaculate. Sadly my Mum passed away here. In the weeks before the staff were AMAZING, not only with Mum but looking after me too. If you are looking for a dedicated team of staff who genuinely care; this is the home you have been looking for."  

Daughter of a Resident

May 2022

"All of J's family and J herself wish to thank you all sincerely for looking after her for the past 9 month. She benefited greatly from your kindness care and company which was appreciated."

Family of a Resident 

March 2022