To Ursa and the whole team, 

Just to say a very big thank you for everything the team do for my mum, AK.

Please see the newsletter for The Belvedere.

January Newsletter Residents & Relatives_1.pdf

To the manger and all the staff,

Thank you from the family of PT for caring and looking after her. Over the last 6 years all the managers, day staff and night staff have together given her a life of being respected, loved and encouraged as her needs increased. For that we are most grateful and appreciative. P enjoyed living in Cavendish Court and as her sister that has made me very pleased as I reflect back over the last years of her life.

With thanks, JP.

The new visiting pod at Croft House Care Home has been created so that residents can enjoy a window visit from their loved ones. 

We were delighted to launch our visitors booth in December.  It was wonderful to see the families starting to arrive and using the booth to visit loved ones in the warmth.  We hope you enjoyed your visits as much as we loved seeing you all.

We know there is nothing more important than family, and in these strange times we want to do what ever we can to bring families together. Which is why we have built our family pod room, keeping families and residents safe, while also bringing everyone together.

J and I had a pod visit yesterday to see B on her birthday. We can't express enough our thanks and gratitude that all the staff put in to celebrate B's birthday. With everyone singing happy birthday and the candle on the cake, B's face lit up and we saw the biggest smile ever. I haven't seen her that happy in a long time. It was a very special moment, not only for me B, but for J and myself. This was J's first visit to see B since March. She posted a tweet this morning to say that she still has a smile on her face.

We, the family, really appreciated the card, tree decoration and Mums photo which I took a picture of and sent to all kin, Spain and USA. A photo to show the decoration has been put into service. 

Many thanks and a Happy New Year.

Message from a family member. 

Bowerfield Court are delighted with our first Christmas Day indoor visit. This was followed by many more. Dale's sister and niece have not physically seen him since March, as you can imagine it was very emotional. Fabulous day and visit. 

Normally we would have visits from our local schools over Christmas so we were so delighted to receive this handmade wreath made by the children of William Bellamy School in Dagenham.

We were so touched that they took the time to spread some Christmas Cheer and let us know that they were still thinking of us.